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Can I send my PCI DSS Self Assessment Questionnaire (SAQ) by email?

We found a high number of Merchants who completed the Self-Assessment Questionnaire (SAQ) via the DIY option were not completing the forms correctly and remaining non-compliant without knowing it. This was putting the merchants in unnecessary danger of security breaches and card scheme fines which we would not have been able to defend.

As a result we have changed our PCI DSS process, and we are no longer accepting paper Self-Assessment Questionnaires (SAQs). It is for this reason that we must insist that merchants' use our service to either complete the SAQ online or upload QSA validated documents. Please note we require you to upload the SAQ, AoC, and passing quarterly network scans (if required) that a Qualified Security Assessor (QSA) has validated. Alternatively if you have an Internal Security Assessor (ISA) or are multi-acquired and have certification that has been completed via either of those routes, these documents should be uploaded too.

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