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I find it difficult to understand which PCI DSS self assessment questionnaire (SAQ) to complete, can you help?

Barclaycard’s Data Security Manager (DSM) portal will allocate the relevant SAQ based on your responses to the online profile questions.  If you have any difficulties with this process and need support, you can contact the DSM Helpdesk either by using the online live chat feature or by calling us on 0844 811 0089*

*0844 calls will cost up to 7p per minute plus your phone company’s access charge (current at May 2018). Calls may be monitored or recorded in order to maintain high levels of security and quality of service.

If you’re a Proactive Security Service (PSS) customer, our specialist team will help ensure the relevant SAQ is assigned to you during the first phone call with you after your account is opened. If you use another Qualified Security Assessor (QSA), or your own Internal Security Assessor (ISA), they will assist you in determining the correct SAQ to use.

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