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Most commonly asked questions about: Application support

  • What does Credit Limit mean?
  • What will happen if I don't pay within 30 days?
  • What is a Handling Fee?
  • What is a Balance transfer?
  • What is a Payment Holiday?
  • My credit limit has been increased but I don’t want the new limit?
  • How can I get a copy of my Terms and Conditions (T&C)?
  • Does 14 days mean working days or does it include weekends?
  • Will these changes cost me more?
  • Why can't I waive my rights to hear the oral explanations?
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