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What if I don't know my username?

We'll send your unique username by letter or email. If you haven't received yours yet, don't worry. We're sending them out to customers over the next few months. However, if you haven't received it by the middle of December, please contact us.

Once you've registered, you'll be able to log in using your email address instead of your username. However, if you forget your login details at some point in the future, you might be asked to provide your username again to help verify your identity.

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