We use cookies to give you the best browsing experience and to help us understand how you use our site. Cookies are small snippets of data stored on your computer and some have already been set. By continuing to use our website you are accepting our use of cookies. To find out more, read about cookies

Your selected question

I have forgotten my passcode, what do I do?

Click on the link 'Forgotten your passcode' and simply follow the on screen instructions. You will need your Barclaycard to hand and your memorable word. These details enable us to verify your identity and protect your account information from being accessed by an unauthorised person. If you don't have these details to hand you can return to this screen at any time by clicking the 'Forgotten your passcode' link. 

Once you are logged in you can change your passcode at any time by clicking on 'Your settings' and following the on screen instructions in the 'Your security settings' section.

How useful did you find the answer given?

Not at all Very useful