Your selected question
I paid my Barclaycard bill online but it's not showing on my account, what do I do?
We recommend that if you made this payment online by debit card, log into your account and check your Activity Log. This will show you if your payment request was submitted and if it was successful.
If there is no record of your payment in your log, or your payment was not successful, you will need to submit your payment again.
Don't forget, it can take 2 days to credit your account. To see details of processed payments click on the Recent Transactions page in account services.
If you are unsure or have any questions our Customer Services Team will be happy to look into your query. Contact them direct on 0844 811 9111* quoting the payment reference number that was given to you when you made the payment online.
*Click here to see call charges. Calls may be monitored or recorded in order to maintain high levels of security and quality of service. If you are calling from abroad, the rate may vary depending on the country you are calling from.
How useful did you find the answer given?
Not at all Very useful