Skip to search Skip to content

Ask Barclaycard a question

Barclaycard home

Ask Us a Question

Select an area below to browse our FAQs

  • All of Barclaycard
  • Credit Cards
    • Balance Transfers
    • Card Benefits
    • Contactless
    • General Information
    • Payments
    • Query a Transaction
  • Additional Products
  • Fraud
  • Payment Security
  • Online Account Servicing
  • Customer Services
  • Travel and International
  • About Barclaycard
  • Barclaycard Freedom
  • Egg Customers

Latest news

  • What is contactless technology?

Most commonly asked questions about: Credit Cards

  • What does the status mean on my online query form?
  • Where do I send my completed Barclaycard Credit Card Application?
  • What does representative APR mean?
  • I received goods that arrived damaged or not as described, what should I do?
  • Can I transfer an existing credit card balance onto my Barclaycard OnePulse?
  • I have been charged for an item on my Barclaycard for the same transaction more than once, how can I claim it back?
  • How do I keep up to date with the news and offers from Barclaycard Unwind?
  • How do I transfer an Oyster balance to my replacement Barclaycard?
  • Are Standing Orders and Direct Debits covered by the Faster Payments Service?
  • What is Auto top-up and how does it work?
  • Previous
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Next
  • Contact Us
  • Search tips
  • Homepage